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How Joe Fernandez Got Klout

Again, from the always excellent This Week In Venture Capital, Mark Suster interviews John Frankel, partner of ff Venture Capital. John was an early investor in Klout and in this audio clip, explains how CEO Joe Fernandez impressed John and proved his mettle by getting Klout.com.

(Click arrow to play audio) How Joe Fernandez Got Klout

Mark-Suster-John-Frankel-Klout

Update 10/29/11 Techcrunch adds a few more details to this story.

How We Got Sal (KhanAcademy.org) ConAcademy.com

Note: The views expressed here are my own and not those of Khan Academy for whom I freely volunteered my time.
Long story short in case you’re in a hurry. Discovering that ConAcademy.com was registered led me once again down the back alleys of behind-the-scenes domaining. This time the owner turned out to be Oversee.net, who own upwards of a million domains. I’m happy to say that eventually Oversee gave us the domain, no charge, and without legal wrangling apart from my emails. It’s a little more complicated than that, if you’re curious read on.

In our last episode, I’d helped (with help from Andrew Warner) Sal and KhanAcademy.org acquire their dot com. We traveled down a murky road that left a lot of basic questions unanswered. We discovered a web of companies inside of companies that led back to Demand Media (DMD) and wondered if the IPO had anything to do with how “only solid six figure offers” suddenly turned into an auction at Namejet where we won KhanAcademy.com for $2,988.

In the Ustream chat of Sal’s This Week In Startups interview with Jason Calacanis, someone asked if it was spelled ConAcademy and I was shocked to realize I’d never checked the obvious typo! ConAcademy.org was available, but the .com led me down another path I’m happy to share with you today.

conAcademy.com20101119.jpg

This is a classic example of ‘parked’ page. The owner of this domain is hoping someone who had typed conacademy.com into their browser bar, not finding what they were looking for, will then click on one of the links. When that happens, the owner of the domain will earn a rev share of whatever the advertiser is paying for a click. Seeing as this (online education) market is quite competitive, a click (there may be a secondary click required after this first one) can cost an advertiser anywhere from $3-$20 for some of the keywords listed on this page. Usually the clicks are monetized through Google or Bing. The business model has been very lucrative. While parking income is ‘down’, it’s probably the main reason we have large, publicly traded companies owning hundreds of thousands of domains. Not to mention individual domainers with 10s of thousands or even hundreds of thousands of domain names. I should mention now that I don’t have a problem with parking per se. If you were early enough and clever enough to register valuable generic keyword domains when that was still a risky business model, congratulations. (I will say though how grateful I am for my AdBlockPlus plugin.)

In fact ConAcademy.com was owned by Oversee.net.

Oversee.net owns one of the largest portfolios of domain names in the world–more than 1 million names.
Monetizing domain “real-estate”
For owners seeking ways to monetize undeveloped domain “real-estate”, Oversee is a pioneer in offering landing page optimization technology that renders highly relevant keywords, PPC ads, and layout configurations customized for each domain.

Oversee’s entire business model is built around technology that populates domain landing pages with ads to click on. They also own a registrar- Moniker.com,  a domain buy-sell auction platform- SnapNames.com, and run an annual high-ticket domain auction conference called DomainFest. They are a major player in the world of domaining.

But why ConAcademy.com?
According to the Whois info, ConAcademy.com was registered October 28, 2010. That’s only a few weeks after Google announced a $2M prize to Khan Academy as part of their Project 10^100 and about a month and half after Sal’s Fortune article.

The registrar for ConAcademy listed on the Whois, was NameKing.com. NameKing is a landing page for domain inquiries. The form led eventually to a quote from someone at Moniker who informed me that the ‘owner’ was willing to except an offer of $2500 for the domain name.

In our previous example, KhanAcademy.com, there was the possibility that a prior customer had registered KhanAcademy.com, that it had eventually dropped, that Enom noticed the traffic, and so rather than releasing it, they kept it for themselves. But in this case ConAcademy.com was registered after a lot of attention was being paid to Sal and KhanAcademy.org. So it makes me wonder if some of this “optimization technology” Oversee is talking about isn’t actually programmed to find available misspelled dot com domains of trending searches and register them! [This just in 4/18/11! Recent UDRP decision confirms Oversee using automated domain registration process! Story from DomainNameWire, WIPO decision. That Oversee is ALSO auto-registering typos of trending search terms wasn't mentioned in the WIPO decision.]

So there’s the why of it, sort of.  It’s profitable to own these kind of typo domains where type-in traffic generates income through clicks on ads. This, in the case of ConAcademy.com, in my layman’s opinion, was a classic example of typosquatting – benefiting financially from misspellings of someone else’s brand. IF a case could be made that ConAcademy had ANY generic value, I would be forced to concede that Oversee had every right to own it and offer it for sale. But it’s ONLY value derives from Sal’s IP. So I determined I would fight for this one.

I worked on this for months. People were busy, out of town, the conference, the wrong person, that person lost my email, and forwarded it to her who passed it on to legal who wanted documentation of the Trademark etc. Sometimes I knew the person’s name and other times it was ‘Admin’. My point here is that there was obviously no point-person to handle this kind of situation. I was trying to be patient, but when weeks went by without a response I decided to see if I couldn’t acquire some leverage, in a way I knew these people would understand. I was surprised to see, considering they own over a million domains, that OverseeSucks.com was available. With that in my subject line, someone got back to my email within a day and things started to move in earnest.

Let me state here- I do not hate Oversee (and want to thank Howard for his help). I do not think that automated registration algorithms are necessarily evil. I AM saying that if you’re going to own a million names you better have a system in place for promptly giving back domains you have no business owning! It took me FIVE MONTHS to get ConAcademy. Meanwhile Sal spoke at TED and the press hit the fan.

I think my mission is mostly accomplished now. KhanAcademy.com, ConAcademy.org, and ConAcademy.com all point to KhanAcademy.org. We now pass the ‘radio test’.  It’s a pleasure to have been of service to such a great cause. Go Sal!

 

.TV Was The Brainchild of Bill Gross!

Mark Suster Interviews Bill Gross

I spent much of today listening to and learning about Bill Gross, the founder of IdeaLab. Take a look at the list of companies Bill has had a major part in. It’s actually scary how much he’s accomplished! Also very inspring to see how excited he is about eSolar and the potential this company has to change the world. The Stanford talk (audio) (video) is presented as a lecture followed by Q&A. You’ll hear some of his history, especially early history, but then much of his philosophy around building companies. Especially interesting to me was his description of a great team: E for entrepreneur, P for producer, A for administrator and I for integrator. The notion of a team needing a good integrator (someone who enables communication between the team) is not something I’ve heard anywhere else and Bill feels having one is essential.

I also listened to the always excellent Mark Suster, This Week In Venture Capital interview with Bill (audio) (video). Here Bill, at Mark’s encouragement, talks in detail about the evolution of his career and the many successful companies he’s created. I was surprised to discover that Bill Gross was the original brainchild behind .TV!
(Click arrow to play audio) Bill Gross on the idea of Dot TV.

WHY The New GoDaddy Bulk Checker Sucks

Update: 3/29 This will be my last update, I have to conclude that the purpose of the Godaddy bulk check update is to discourage its use and to drive customers away. It gets worse! After you’ve used the bulk checker for a while, it starts asking for a security code. This is normal. It’s frustrating (why not just make me log in?) but I guess it’s to discourage machine use. The old bulk checker would require the input next to the Submit button. The new bulk checker pops a security code box at the top of the page. If you have a list of 500 domains that weren’t available on your last check, you have to scroll up to the top of the page to insert the security code! Then scroll to the bottom to hit the Submit.
Update: 3/26 It’s back. This is my shopping cart! You can’t see what’s in there.
But I bet you can guess. (No I didn’t actually reg. it.)

godaddy bulk checker shopping cart woes

Update: 3/22 We’ve been back to the original bulk checker for a few days. Thank You.
Update: 3/18 DM’s (Twitter DomainNoob) from GoDaddy indicate they are on the case of the ellipses.
Update: 3/17 The old bulk checker just came back for me.  P.S. Your loyal customers are going to resent it when the specials no longer apply to them GETLUCKY.

Over the last nine months GoDaddy has been testing a new bulk checker. I’ve been happy with the old bulk checker – if it’s not broken why fix it? But probably GoDaddy has their reasons, so at least I’ve been providing feedback (in their forum). I generally like GoDaddy and will stick up for them in a Reddit or HN thread from time to time. I’d rather not be hating in public but this is really pretty ridiculous.

Problem 1: Any domain more than 17 letters long gets ellipsesized (…) in the results. You can’t review it.  See that? electricbicyclehu…com Did I spell it right? And you can’t copy and paste it without the ellipses either.

GoDaddy Bulk Checker 1

Problem 2: Likewise in the checkout. How do you review names that include an ellipses? How do you review names you can’t even see!
Notice I have 30 domains in there. But I can’t see them to review them and even if I could, if they have more than 17 letters they’ll have an ellipses. (I didn’t buy any of these so if you see something you like ;–)

You’d think the people redesigning the UI would try using it to buy domains.

My suggestion to GoDaddy would be: Leave the old checker at the URL we have bookmarked. And roll out your new bulk checker to a new URL linked off the homepage.
And ok, while I’m in hater mode, to the GoDaddy marketing team: Quit tacking the recurring Website Tonight onto the $.99 domain specials. It’s sleazy, and while someone like myself who has figured out how it suddenly pops up in the checkout can remove it, new customers are going to hate you when they realize they’re getting billed $4.95 a month for something they didn’t actually buy and aren’t using!

Memory Helmet MemoryHelmet.com

Now hear me out… and check out the video below the photo. When I was a kid I saw a documentary on Dr. Wilder Penfield, a Canadian neurosurgeon and a pioneer of surgical techniques especially related to epilepsy. In the documentary, Dr. Penfield had a patient lying on her side, conscious, while her brain was exposed. He applied a very small electrical current using a two-pronged probe to the surface of her brain, and the patient instantly had the memory of sitting by the fireplace around the Christmas tree as a young girl. She described the room in detail. She recalled the conversation. Wow! I thought. Someday we’ll be able to put a helmet on our head and navigate our memories with a joy stick.

I’m a little disappointed they’re not here yet ;-) but am encouraged by all the interesting advances in brain science. They say about our experience that it’s all still in there. Let’s hope the memory helmets aren’t too far off.  (PS I think this is a great band name as well.)

Memory Helmet

Photo CC BY-NC-ND 2.0 by Clarksworth

I wasn’t able to find the exact clip I mentioned above, but I did find this.

P2PCar.com MowFo.com

I look at a lot of names, usually around ideas of my own, but often around a trend that’s breaking. Here’s a couple of names I found irresistible today. ‘Collaborative consumption’ is a buzz word around the phenomenon of sharing things rather than owning them outright. It’s estimated, for example, that the average electric drill will see a total of 12 minutes use in its lifetime. “What you really need is the hole, not the drill.” (Rachel Botsman, Collaborative Consumption at TED) People are starting to figure out how to share locally. Cars, for instance, sitting in garages while you’re at work, or in the driveway when you’re home for the weekend have become a target for peer to peer sharing. It’s kind of obvious the minute you think of it. There seems to be quite a lot of activity in the startup community around sharing cars. I was surprised to find that my first choice for a name, P2PCar.com, was available. I hope that, as new companies come into the space, one will be happy to find that a great name is available for a reasonable price.

p2pCar.jpg

As for MowFo? I saw that it dropped recently. I put it in my interesting list. And then I tried to forget about it. But I couldn’t. I just kept picturing a gardening truck driving by me with MowFo.com on the side. Or wouldn’t it be a great name for a grass cutting Roomba?

An innovative lawnmower
Creative Commons License photo credit: hagwall

We Will Watch You – WeWillWatchYou.com

We Will Watch You

Update 8/18/11 Probably Turntable.fm inspired, but here come a lot of rooms to hang out in. watch and comment on, videos. In Beta, these guys have a great domain http://chill.com.

This dovetails nicely into the previous post about CrowdNamer because it too involves a crowd.  Before there was Groupon there was ThePoint. Andrew set it up so that people could build critical mass around an action before the action executed. So, for instance, if you were going to protest something, but didn’t want to risk a lame turnout, you could post the campaign to ThePoint.com (still can) and only after reaching a critical mass of supporters would an action trigger. I’m also thinking of Kickstarter, especially that aspect of it that requires a target dollar amount to be achieved before any of the contributions change hands.

If you’ve ever made a short film, music video, or video ad for that matter, then you know how difficult it is to get an audience together to watch your work. Submitting to film festivals etc etc… Or sometimes you want early stage feedback to help you shape your story. Or you might have a fork in the road and want some audience to help determine which way to turn.

Introducing WeWillWatchYou (this one has an audio logo as well, it’s a drum beat, can you hear it?) Post a project. Collect committers until you reach your goal, and then- we watch online, together, and talk about it in a live chat!  Data! Fans even.

Since I’ve discovered Convore.com I can safely say that the chat part of the equation is done. The video can be posted on YouTube, even privately.  So all I really need is a front end where film makers and video artists can login and post projects. And watchers can create an account and commit to watching projects. Doesn’t sound too difficult but it is beyond my coding chops. If you know of an off the shelf CMS that could do it, easily, let me know. I don’t see a business model yet, but hey, it’s 2011!

Are you my CTO?

CrowdNamer.com, or is it CrowdName… CrowdNaming?

[Update. This is ready to test NOW. If you are looking for a name for your startup (or a better name) I will hand pick a posse of knowledgeable domain and branding professionals, and in a private, invite only chatroom, we will post our finds and suggestions. You only need to feel comfortable explaining clearly what you're looking for in a name.]

Probably the main motivation for getting into domain names, at the time (about 3 years ago), was to scratch up some extra cash in order to self-fund a startup. I’d just sold one of the 4 domains I owned for more than I earn in a couple of months at work. “Really, could it be this easy?” Well, it’s not. Or hasn’t been. I used that money to buy a couple of hundred domains. Most of them were bad choices- experiments around keywords where there might be traffic (but not cybersquatting). I was trying to think outside the box, and indeed that’s about all there is left to think about when it comes to domains, as I’m sure most of you know.

Anyhow… Tough to start something without any capital, especially when you’re not a developer. But one of the great things about domains is how they can ‘lock in’ an idea. It’s not just an idea if you have the domain name as well!

CrowdNamer.com, CrowdNamers, or is it CrowdName.com. CrowdNaming.com? (Either way I’ve got it covered but I think CrowdNamer is the one). The idea starts out pretty straight forwardly. Get feedback from the crowd on choosing a name for your business. Let the wisdom of crowds help you name your company and find a domain for it. Along the way domainers might suggest one of their names, with a price. The crowd might help you find out who owns that Twitter handle someone is sitting on. They might help determine a fair price for a domain.

I’d really appreciate any feedback you have about the idea. Which of the three domains do you think makes a better brand? What do you think the minimum viable product that would provide enough real value to get started might be? Do you think reputation in a community would be enough to drive participation? Do you think a business model could be built around taking a small percentage of sales between domain sellers and buyers?

Are you my CTO?

crowdNaming.jpgCrowd NamerCrowd Name

Crowd Namers

 

2010 Crunchies Awards Winners – Domain Names Edition

For the purposes of this little experiment I scored all names- company, personal, and game, similarly- from a branding perspective.
Obviously a CEO or VC doesn’t have to care whether he’s got the exact match .com and Twitter handle, but it is safe to assume they’d probably want them, and if they had them, it would make it easy to find them. I didn’t include Facebook, because honestly, I don’t fully get Facebook from a branding perspective yet.
I’d also note that the app/game space seems to be an ecosystem unto itself and plenty of business is getting done without the matching domain name, although again, I bet they wish they had them.

Exact match company name, dot com, and Twitter handle scores an A.
Bonus (+) factors:
Short, easy to spell, clever in a way that remains brandable but didn’t cost you an arm and a leg (Hipmunk.com is currently my favorite example.)
Score a penalty for:
Alternative tlds (.org etc. where you don’t own the .com as well).
Domain hacks (using the tld to the right of the dot to complete the word).
Domain and Twitter handle not matching.

The logic? IMO hearing the company discussed in a podcast or radio interview, you should be able to navigate directly to the site without having to Google. Ideally it’s memorable enough to tell a friend about it the next day.

Domain is exact match .com unless noted. (winner) etc. refers to how the company did in the 2010 Crunchies Awards.

Best Internet Application

A Chartbeat Twitter: @chartbeat

A Greplin Twitter: @Greplin

B Pandora (winner) Twitter: @pandora_radio

A Rdio (runnerup) Twitter: @Rdio

B Ujam Twitter: @Ujam_com

Best Social App

B Cityville Domain: http://www.facebook.com/apps/application.php?id=291549705119 Cityville.com also resolves to the Facebook page. Twitter: @zCityVille

A Dailybooth (winner) Twitter: @dailybooth

A Foursquare Twitter: @foursquare

A GroupMe Twitter: @GroupMe

A Twitter (runnerup) Twitter: @twitter

Best Social Commerce App

A Blippy Twitter: @blippy

A Groupon (winner) Twitter: @Groupon

B Jetsetter Twitter @jetsetterdotcom

A LivingSocial Twitter: @LivingSocial

A One Kings Lane Twitter: @onekingslane

A ShopKick (runnerup) Twitter: @shopkick

Best Mobile App

B- Bump Domain hack: bu.mp Twitter: @bumptech

A Chomp Twitter: @chomp

B Google Mobile Maps for Android (winner) Domain: google.com/mobile/android Twitter: @googleapps

A Hashable Twitter: @hashable

B Instagram (runnerup) Domain hack: instagr.am instagram.com is parked and is owned by someone in Korea with a Sedo email address. Twitter: @instagram

Best Location Based Service

B+ Facebook Places (runnerup) Domain: facebook.com/places Twitter: @facebook @facebookplaces is a suspended account

A Foursquare (winner) Twitter: @foursquare

A Gowalla Twitter: @gowalla

A SimpleGeo Twitter: @SimpleGeo

A+ Uber Twitter: @Uber

Best New Device

B+ Boxee Domain: Boxee.tv Boxee.com is a webmail company Twitter: @boxee

B Google Chrome Notebook Domain: google.com/chromeos Twitter: @googlechrome

B- iPad (winner) DOMAIN: http://store.apple.com/us/browse/home/shop_ipad/family/ipad Apple does not appear to own ipad.com Twitter: @iPad but not used.

B iPhone 4 Apple do own iphone.com (though not iphone4, 5 or 6.com -they’re parked at Fabulous with private Whois) Twitter: @iphone is a suspended account. @iphone4 is somebody trying to win a prize.

B Kno Twitter: @GoodtoKNO (but they’re going to want to get @kno for more than the obvious reasons)

B+ Xbox Kinect (runnerup) Domain: xbox.com kinect.com points to Bing Twitter: @xbox (but not @kinect)

Best Technology Achievement

B Blekko Yes, Blekko does own blekko.com Twitter: @blekko (scores a B in my book but seems to be working out for them ;-)

Google Self-driving Cars (winner)

A+ Hunch Twitter: @hunch

B Palantir Domain: Palantir.com Twitter: palantirtech (Palantir.net has @palentir)

A Qwiki (runnerup) Twitter: @Qwiki

B- Word Lens Domain: QuestVisual.com (There’s a blog at WordLens.com) Twitter: @wordlens (But curiously not used)

Best Design

A 1000memories Twitter: @1000Memories

B about.me (runnerup) They are branding with the dot me, i.e. They are About.me wherever seen. Twitter: @aboutdotme

B+ Airbnb (They do own AirBandB.com as well) Twitter: @airbnb

A Flipboard Twitter: @Flipboard

A Gogobot (winner) Twitter: @gogobot

A Qwiki Twitter: @Qwiki

Best Touch Interface

A Flipboard (winner) Twitter: @Flipboard

A Fotopedia Heritage iPad app (runnerup) Twitter: @Fotopedia

B Osmos Domain: HemisphereGames.com Twitter: @HemisphereGames See Also

B- Pulse News Reader Links to itunes. Company is AlphonsoLabs.com Twitter: @pulsepad

B Sencha Touch Domain: Sencha.com but may or may not own SenchaTouch.com (If they do it should be pointed, private GoDaddy reg. for both) Twitter: @SenchaInc @Senchatouch is theirs but links to the other.

B Swype Domain: SwypeInc.com (SwipeInc.com is for sale at HugeDomains for $2495) Twitter: @Swype

Best Bootstrapped Startup

C Addmired (iMob) (winner) Company name for iphone game Gangstaz Domain: ogapponline.com Twitter: @OG_app

B Beluga Domain: BelugaPods.com Twitter: @belugapods

B Easel Domain:EaselLearning.com Twitter: @easellearning

A Fast Society Twitter: @fastsociety

A Instapaper (runnerup) Twitter: @instapaper

A Techmeme Twitter:@Techmeme

Best Enterprise

A 37 Signals Twitter: @37signals

A Buddy Media (winner) Twitter: @BuddyMedia

B CloudApp Domain: GetCloudApp.com Twitter: @getcloudapp

A inDinero Twitter: @indinero

A Millennial Media (runnerup) Twitter: @MillennialMedia

A Salesforce Twitter: @salesforce

Best International

C Crivo Domain: Crivo.com.br Doesn’t resolve without www, Crivo.com is parked. Twitter: ?

B+ PCH International Domain: PchIntl.com (also PchInternational.com) PchInt.com is a Frank Schilling domain. Twitter: @pchintl

A Soluto (runnerup) Twitter: @Soluto

A+ ViKi (winner) Twitter: @Viki

B- VNL Domain: Vnl.in Twitter: @vnl_india

B Wonga Twitter: @WongaWoman @WongaMan (but not @wonga)

Best Clean Tech

A Coolerado Twitter: @Coolerado

B- Kopernik (runnerup) Domain: TheKopernik.org TheKopernik.com doesn’t resolve, is owned by someone in Bali and was created almost a full year after the .org Twitter: @thekopernik

B- MicroGreen Domain: MicroGreenInc.com MicroGreen.com is parked with a for sale form. Twitter: @MicroGREENAdAir

A Puralytics Twitter: @Puralytics (You’re welcome!)

B Smith Electric Vehicles

A SolarCity (winner) Twitter: @solarcity

Best Time Sink Application

B- Angry Birds (runnerup) Domain: ShopAngryBirds.com Twitter: @RovioMobile

B Cityville (winner) Cityville.com also resolves to the Facebook page. Twitter: @zCityVille

A Netflix streaming Twitter: @netflix @Netflixhelps

A Quora Twitter: @quora

A StumbleUpon Twitter: @StumbleUpon

Angel of the Year

A Jeff Clavier, SoftTech VC Domain: SoftTechVc.com Twitter: @softtechvc @jeffclavier (Interestingly JeffClavier.com doesn’t resolve and is owned by Top Business Names of Grand Caymen).

A Ron Conway, SV Angel (runnerup) Domain: SVAngel.com Twitter: @svangel @RonConway RonConway.com is for sale at Epik for $3981 USD!

B Michael Dearing, Harrison Metal Capital Domain: HarrisonMetal.com Twitter: @mcgd

B Chris Dixon, Founder Collective Domain: FounderCollective.com CDixon.org Twitter: @cdixon

B Mike Maples, FLOODGATE Domain:Floodgate.com Twitter:@m2jr

A Paul Graham, Y Combinator (winner) Domain: YCombinator.com PaulGraham.com Twitter: @ycombinator

VC of the Year (individual)

B Marc Andreessen & Ben Horowitz, Andreessen Horowitz Domain: a16z.com MarcAndreesen.com is parked at Godaddy with private Whois.

B Roelof Botha, Sequoia Capital Domain: SequoiaCap.com Twitter: @roelofbotha

B Jim Breyer, Accel Partners Domain: Accel.com Twitter: @jimihendrixlive

B John Doerr, Kleiner Perkins Domain: kpcb.com KleinerPerkins.com Twitter: @johndoerr

C Yuri Milner, DST (winner) Domain: DST-Global.com (but there’s nothing there). Twitter: ?

B+ Fred Wilson, Union Square Ventures (runnerup) Domain: AVC.com UnionSquareVentures.com Twitter: @fredwilson

Founder of the Year

B+ Julian Assange, WikiLeaks Domain: Wikileaks.org Twitter: @wikileaks

B+ Dennis Crowley, Foursquare Domain: DennisCrowley.com Twitter: @dens

B- Jack Dorsey, Square (runnerup) Domain: SquareUp.com Twitter: @jack @square

A Kevin and Julia Hartz, Eventbrite Domain: EventBrite.com (also EventBright.co) Twitter: @eventbrite @kevinhartz @juliahartz

B David Karp, Tumblr Domain: Tumblr.com DavidsLog.com Twitter: @davidkarp (Tumbler.com makes glasses you drink out of)

B Mark Pincus, Zynga (winner) Domain: Zynga.com Twitter: @markpinc @zynga (Zinga.com makes filters and mechanical parts in Reedsburg WI)

CEO of the Year

B- Dick Costolo, Twitter Twitter: @DickC

B Reed Hastings, Netflix Domain: Netflix.com (Also own NetFlicks.com) Twitter: ?

B Drew Houston, Dropbox Twitter:@drewhouston

B Andrew Mason, Groupon (winner) Twitter: @andrewmason

B Mark Zuckerberg, Facebook (runnerup) Twitter: @finkd

Best New Startup or Product of 2010

A Flipboard

A GroupMe

B Instagram

A Quora (winner)

C Square (runnerup) Domain: SquareUp.com

A Uber

Best Overall Startup or Product of 2010

A Facebook

A Groupon (runnerup)

A Quora

A Twitter (winner)

A Zynga

Will Your Startup Do Better If It’s Easy To Pronounce?

Arming The DonkeysI’m loving all the data coming out of behavioral science. It really does turn out we’re biased towards idiocy. Fortunately, by studying our biases we can keep ourselves from acting on them. A favorite source of fascinating and useful psychological insights is Dan Ariely,  Professor of Behavioral Economics at Duke University and author of two excellent books, The Upside of Irrationality, and Predictably Irrational. He’s also the host of a podcast series called, Arming the Donkeys. In this excerpt from an interview with Princeton University psychology professor Danny Oppenheimer, they discuss the findings of a study [pdf] where Danny’s team discovered that the difficulty of pronouncing a stock’s name predicted how it would do on its IPO. The area of inquiry is called fluency. Fluency is the property of a person or of a system that delivers information quickly and with expertise.

(Click arrow to play audio) Easy for you to say?

My takeaway is a simple extrapolation: The easier it is to pronounce, spell, and remember your company’s name, the better off you are, especially at launch.